SimplyScapes - Privacy Policy

SimplyScapes Privacy Policy

Effective Date: September 16, 2025

SimplyScapes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services. By using SimplyScapes, you agree to the terms of this policy.

Overview

SimplyScapes is a web-based landscape design platform that offers tools for homeowners, professionals, retailers, and municipalities. Users may create and manage workspaces, generate design content, and access plant libraries and other digital assets through tiered service levels.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

• Name, email address, phone number, mailing address • Business information (via Google Places for Pros) • Photos or geolocation of your property • Payment details (managed by Stripe) • Uploaded images, designs, notes, and other content • Survey responses or feedback

B. Information We Collect Automatically

• Browser type, device information, operating system • IP address, approximate geolocation • Referring URLs and interactions with the platform • Cookies, beacons, and session data

C. Information from Third Parties

• Business listings and metadata (via Google Places API) • Marketing and analytics data (via platforms like Google, Facebook, and Brevo) • Any authorized integrations (e.g., Plasmic, SharePoint, Polycam)

2. How We Use Your Information

We use your information to: • Provide and improve our design and visualization tools • Personalize your experience based on location, property type, or user type • Enable subscriptions, purchases, or licensing agreements • Communicate with you (e.g., support, updates, marketing — if opted in) • Comply with legal requirements and protect platform integrity • Train AI models and perform usage analytics (data is anonymized)

3. Sharing & Disclosure

We may share your information with: • Service providers (e.g., Stripe, Google, Brevo, hosting providers) • Third-party licensors (e.g., plant brands and nurseries for analytics or reporting) • White-label partners (e.g., HOAs or Water Districts under specific agreements) • Legal authorities when required by law We do not sell your personal data.

4. Your Rights & Choices

You have the right to: • Access or correct your personal information • Unsubscribe from marketing emails at any time (via the unsubscribe link) • Delete your account and all associated personal information via your workspace settings • Control cookie preferences via our cookie banner (for EU users) Note: SimplyScapes does not currently offer a downloadable data export feature.

5. Data Retention

We retain personal data only as long as necessary to: • Provide services to you • Fulfill contractual or legal obligations • Analyze usage (in anonymized form after deletion) Upon account deletion, we permanently delete your personally identifiable information (PII) from SimplyScapes and all connected third-party services.

6. Data Security

We use industry-standard measures to protect your data, including: • Encrypted transmission (HTTPS) • Role-based access controls • Third-party security audits (where applicable) However, no system can be 100% secure. You use SimplyScapes at your own risk.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to: • Enable essential platform functionality • Understand usage patterns • Deliver targeted advertisements (e.g., via Google or Facebook) You can manage your cookie settings through your browser or via the cookie banner displayed to EU visitors.

8. Third-Party Services

SimplyScapes relies on third-party platforms for functionality and data storage. These include: • Stripe for payments • Google for maps, Places API, and analytics • Brevo for marketing communication • Other services (e.g., SharePoint, Plasmic) for integrations We are not responsible for the data practices of these platforms. You are encouraged to review their privacy policies.

9. Children’s Privacy

SimplyScapes is not intended for children under 13. We do not knowingly collect personal information from minors. If we discover such data, it will be deleted promptly.

10. International Users

If you are accessing SimplyScapes from outside the United States, please be aware that your data may be stored and processed in the U.S. By using our platform, you consent to this transfer. We comply with GDPR principles, including: • Data minimization • Purpose limitation • Secure processing • Honoring requests for access and deletion

11. Your California Privacy Rights

If you are a California resident, you may request: • A list of categories of personal data collected • A description of the data’s use • A copy of your personal data • That we delete your personal data Please contact info@simplyscapes.com for such requests.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification.

13. Contact Us

Have questions or concerns? info@simplyscapes.com Based in Utah, United States

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